We want you to love our products as much as we do. So, if that’s not the case, products purchased from juniperridge.com may be returned for a full refund within 30 days.

To start a return, contact us using the form below and our Customer Service will initiate a ‘Return Authorization’ and provide you with return shipping instructions. Once we receive your return, a credit will be issued within 30 days to the original form of payment. Shipping charges are only refunded if the return is a result of our error.

We are not able to process returns for products purchased from one of our resellers (natural foods stores, wellness centers, spas, etc.), and we suggest you contact the store or reseller directly.

Discount codes, special offers and promotional prices are only valid within the time frame noted in our newsletter and social media pages. We cannot retroactively apply discounts to orders placed outside of noted time frames.

We will ship your order within two business days. Once your item is shipped you will receive a Shipping Confirmation email with a FedEx or USPS tracking number. Most packages take between 3 – 7 business days to arrive within the continental U.S.

Please allow one week delivery time for all International Orders. International Orders are shipped via FedEx. Free shipping does not apply to international orders.

In March 2022, we updated our US Flat Rate shipping charge to $8 to reflect rising carrier costs. We continue to offer Free Shipping to US customers who spend $50 or more.

If you received a product different from the one that you ordered, we apologize. Please contact us as soon as possible, using the Contact Form or by replying to your Order Confirmation email. We do not assume responsibility for lost or stolen packages, nor for reimbursement or compensation of returned packages lost in transit, without proof of delivery.

We accept all major credit cards, including Visa, MasterCard, American Express, Discover, Diners, and JCB. We also accept PayPal and Venmo payments.